AVA (Arise Virtual Assistant)

AriseAI • AVA (Arise Virtual Assistant)

Transform customer and employee experiences with intelligent, scalable conversational AI

Why AriseAI?

Boost engagement & satisfaction
Deploy AriseAI-powered chatbots, virtual assistants, and voicebots to provide fast, human-like responses and maintain contextual conversations—all across web, phone, messaging, and email channels.

Automate & self-serve 24/7
Resolve queries instantly at scale with self-service capabilities. Minimize wait times and free up staff for high-value work.

Lower costs, increase efficiency
Reduce support costs, call volumes, and manual overhead by handing off routine interactions to intelligent AI.

Features & Advantages

• Natural conversational intelligence
  Powered by advanced LLMs, AriseAI understands intent, retains context, and leverages your own knowledge base for accurate responses.

• Hyper‑personalized engagement
  Deep personalization through past interaction history and user preferences, mirroring virtual assistant-level responsiveness.

• Proactive problem-solving
  Predicts issues before they occur, offers preemptive fixes, and notifies users proactively.

• Seamless omnichannel support
  Engage users wherever they prefer—chat, voice, SMS, email—with consistent experiences across touchpoints.

• Agent‑assist capabilities
  Summarization, suggested responses, and next‑best actions support human agents—even mid‑conversation.

Core Use Cases

• Customer Service Virtual Agents & Voicebots
  24/7 support to answer FAQs, route complex requests, and reduce average handling time.

• Interactive IVR Systems
  Conversational automation on phone systems, capturing intent and routing calls efficiently.

• Informational Response Systems
  Handle routine inquiries—order tracking, product availability, billing questions—instantly.

• Proactive Resolution Workflows
  Detect patterns, alert users to issues, and resolve problems before escalation.

• Employee Internal Support
  Assist with HR inquiries, IT troubleshooting, knowledge retrieval, and onboarding automation.

Ready to elevate your service experience?

• Request AVA demo: See Arise Virtual Assistant in action across web and messaging platforms.

• Start a pilot and measure impact within your team.

• Contact sales or a partner to explore enterprise-grade deployments.
  

AVA handles routine queries 24/7, unlocking self-service and letting agents focus on complex issues”—boosted first-call resolution and agent capacity

Integration of sentiment analysis and real-time reporting led to meaningful UX improvements and faster issue resolution